Privacy policy

LaunchCarry.com operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). LaunchCarry.com is powered by Shopify, which enables us to provide the Services to you.


Click here to Manage Your Privacy Choices

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there’s a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any part of the Services, you confirm that you’ve read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be linked to you. It doesn’t include information that’s anonymous or de-identified so it can’t reasonably be linked to you.

Depending on how you interact with the Services, where you live, and what’s permitted or required by law, we may collect or process the following categories of personal information, including inferences drawn from them:

  • Contact details such as your name, billing address, shipping address, phone number, and email address.
  • Financial information such as payment card details, financial account information, transaction details, form of payment, and payment confirmations.
  • Account information such as your username, password, security questions, preferences, and settings.
  • Transaction information such as items you view, add to your cart or wishlist, purchase, return, exchange, cancel, and your transaction history.
  • Communications with us such as information you include when contacting customer support.
  • Device information such as your device type, browser, IP address, network connection, and other unique identifiers.
  • Usage information such as how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, use the Services, or otherwise provide information to us.
  • Automatically through the Services via your device, cookies, and similar technologies.
  • From service providers that help us operate and support the Services.
  • From partners or other third parties.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Provide, tailor, and improve the Services. This includes processing payments, fulfilling orders, managing accounts, arranging shipping, handling returns and exchanges, enabling reviews, remembering preferences, sending account-related notifications, and personalising your shopping experience.
  • Marketing and advertising. This includes sending promotional communications and showing relevant advertisements based on your activity on the Services.
  • Security and fraud prevention. We use information to secure accounts, detect and prevent fraudulent or illegal activity, and protect the Services. You’re responsible for keeping your account credentials secure and shouldn’t share them with anyone.
  • Communicating with you. This includes providing customer support and maintaining our relationship with you.
  • Legal reasons. This includes complying with legal obligations, responding to lawful requests, enforcing our policies, and protecting our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes, including:

  • Service providers such as Shopify, payment processors, analytics providers, customer support services, and fulfilment and shipping partners.
  • Business and marketing partners to provide advertising and marketing services. You can opt out of certain data sharing for targeted advertising here.
  • Third parties when you request, direct, or consent to the disclosure, such as for shipping products or using social media integrations.
  • Affiliates or others within our corporate group.
  • In connection with business transactions, legal obligations, or to protect the Services, our rights, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify. Information you provide is shared with Shopify and may be processed in countries other than where you live to operate and improve the Services.

Shopify may process personal information collected from your interactions with our store and other merchants to provide enhanced features. Shopify is responsible for this processing and for handling rights requests related to that data.

Learn more at the Shopify Consumer Privacy Policy or exercise applicable rights via the Shopify Privacy Portal.

Third Party Websites and Links

The Services may include links to third-party websites or platforms. We’re not responsible for their privacy practices, content, or security. Any information you share on third-party platforms may be visible to others.

Children’s Data

The Services aren’t intended for children, and we don’t knowingly collect personal information from individuals under the age of majority in their jurisdiction. We don’t knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention

No security measures are perfect, and we can’t guarantee complete security. Information transmitted to us may not be secure in transit, so sensitive information shouldn’t be sent through unsecured channels.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal information, and to opt out of certain data uses such as targeted advertising.

  • Access / Know
  • Delete
  • Correct
  • Data portability
  • Opt out of sale or sharing for targeted advertising
  • Manage communication preferences

If you’re in the UK or EEA, you may also have the right to object to certain processing or withdraw consent where applicable.

We won’t discriminate against you for exercising your rights. We may need to verify your identity before processing requests, as allowed by law.

Complaints

You may have the right to lodge a complaint with your local data protection authority. For the EEA, a list of authorities is available here.

International Transfers

Your personal information may be transferred, stored, and processed outside your country. Where required, we rely on recognised transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Contact

For privacy-related questions or to exercise your rights:
privacy at launchcarry dot com